Privacy Policy
Last updated: January 1, 2025
Your Data is Protected
We use industry-standard encryption
No Data Selling
We never sell your personal data
Full Transparency
You control your information
At ARTPRO.WORLD, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly, as well as information automatically collected when you use our platform:
Information You Provide:
- Account information (name, email, password)
- Profile information (bio, skills, location, portfolio)
- Payment information (processed securely by our payment partners)
- Communications (messages, support requests, reviews)
Information Collected Automatically:
- Device information (browser type, operating system, device ID)
- Usage data (pages visited, features used, time spent)
- Location data (country, city based on IP address)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent activities
- Personalize and improve your experience
3. Information Sharing
We do not sell your personal information. We may share your information in the following cases:
- With other users: Profile information is visible to other users as part of the platform
- Service providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information. Types of cookies we use:
- Essential cookies: Required for basic platform functionality
- Analytics cookies: Help us understand how users interact with our platform
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used to deliver relevant advertisements
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits and penetration testing
- Access controls and authentication measures
- Employee training on data protection
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of data processing
- Right to data portability: Receive your data in a portable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@artpro.world.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
9. Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
ARTPRO.WORLD GmbH
Data Protection Officer
Friedrichstraße 123
10117 Berlin, Germany
Email: privacy@artpro.world
